Privacy Policy

Last Updated: October 30, 2016

We Respect Your Privacy.

THIS PRIVACY POLICY DISCLOSES THE PRIVACY PRACTICES FOR WWW.FREERETIREMENTPLAN.CA , AND ANY REFERENCES TO OUR “AFFILIATES” INCLUDE, OUR OWNERS, SUBSIDIARIES, AFFILIATED COMPANIES, OFFICERS, DIRECTORS, SUPPLIERS, DIGITAL ASSETS,  PARTNERS, SPONSORS, AND ADVERTISERS, AND INCLUDES (WITHOUT LIMITATION) ALL PARTIES INVOLVED IN CREATING, PRODUCING, AND/OR DELIVERING THIS FRP SITE AND/OR ITS CONTENTS. (“Us” or “We”) provides the site and affiliates (collectively, the “FRP site”) to you, the user, subject to your compliance with all the terms, conditions, and notices contained or referenced herein. This privacy policy applies solely to information collected by this website. It will notify you of the following:

  1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

Information Collection and Use

We will collect and use personal information about you to respond to your request for products and services offered through this website. We will also collect information in order to notify you about products, services, and other opportunities we think will be of interest to you. The information we collect may be from the information you provide us as part of our free retirement plan service.

We also collect demographic information. Demographic information is all other information such as gender, postal code, or any information that is not tied to your personal information. In addition, we might receive information about you from other online or offline sources and may add that information to your existing account.

Information Sharing and Disclosure

We share personal information about you under the following circumstances:

Free Retirement Plan Requests – If you submit a request for a free retirement plan or other service offered through this website, we will share the personal information contained in your request form (such as your full name, address, telephone number, email address and self-assessed information) with third parties, which include Financial Advisors and broker/dealer channels (collectively, “Partner” or “Partners”) in our partner network to process and fulfill your request.

Cookies and IP Addresses

To serve you better our website uses cookies. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. We generally use cookies to reduce the time it takes for pages to load on your computer and to assist with customer tracking. Customer tracking (or “click-stream”) data collected by us is used to optimize your experience by learning whether or not we provided you the service you were looking for. We also may use cookies to deliver targeted advertising on our website, websites owned by our sister companies, or websites of our partners. We also keep track of Internet Protocol (IP) addresses. An IP Address is a number that is used by computers on the network to identify your computer every time you log on to the Internet.Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies. We use both session and persistent cookies on our website.  

Refusing Cookies – We utilize reputable third-party vendors to serve advertisements. If, however, you are not comfortable with cookies, you can adjust the settings within your browser to further prohibit being served a cookie. Please see your specific browser’s instructions to perform this task.

Email Correspondence

Under Canadian Anti-spam Legislation,, If any users would like to opt-out of emails from and sister companies, please see the Opt-out section within any email you receive from us.

Third Party Advertisers

Please note that can only control its own mailing list and policies. Third party advertisers that maintain their own mailing lists may send communications that advertise our services, and you may need to contact these parties directly in order to stop receiving their email communications.

Age of Use

You must be at least 18 years old to use this website. We do not knowingly collect, use or disclose personal information about visitors under 18 years of age.

Removing Your Information

We will retain your information for as long as your account is active or as needed to provide you services. If you wish to request that we no longer use your information to provide you services or updates on additional products, contact us at Customer Care. Additionally, we will retain and use your information as necessary to comply with our legal or regulatory obligations, resolve disputes, and enforce our agreements.

If your personally identifiable information changes, or if you no longer desire our service, you may update, amend, or ask to have it removed from our mailing lists or production directory by emailing Customer Care, or by contacting us by telephone or postal mail at the contact information listed below. We will respond to your request to access within 30 calendar days.

How to Contact Us

For more information about’s information practices, please direct your queries to:


By sending a letter to:

Free Retirement
Attn: Customer Care

Suite 600 - 10 Dundas Street East,

Toronto, ON

M5B 2G9

Changes to this Privacy Pledge

We may amend this Privacy Policy from time to time. FreeRetirementPlan reviews this Privacy Policy periodically.

By using this site, you signify your assent to the Privacy Policy. If you do not agree to this policy, please discontinue use of this and/or any affiliated websites immediately. When you request rate quotes or other information through, you are authorizing us to share information with our business partners, who will contact you by phone, email, or mail. If you do not want further communication from them, please notify the partner directly. We reserve the right to make changes in this policy at any time. Please check the policy each time you use our website to ensure you are aware of any changes in our privacy practices. Our Privacy Pledge will indicate the date it was last updated. Your continued use of our site will signify your acceptance of the changes to our Privacy Pledge.